MacOS mail does support OAuth and multi-factor, and re-configuring or removing and re-adding the server account connection not using basic auth should be enough to enable that. Here is how to set up Apple Mail with Exchange protocols for Microsoft 365 on GoDaddy: Here's how to update your email settings. This also applies to other users who are set up within your account using POP/IMAP settings. In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail - don't worry, none of your emails will be lost. There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after. Update your settings to keep your email app access working. The following text was purportedly sent out by GoDaddy to their customers: It appears Microsoft is dropping basic auth for IMAP and POP for their Microsoft 365 services, and requiring everybody to move over over to multi-factor or to Exchange: GoDaddy has occasionally been able to figure out some odd behaviors of their own servers, so they too could have issues in play here. If not that path here, then using Office and Outlook would be common. If you want to use Microsoft services and servers and particularly Exchange Server, using Windows is usually the best approach. It's obviously an Exchange issue of not accepting passwords.įirst… macOS 12.2? That’s pretty old. Yes, I have tried to change passwords, etc. It's obviously an authorization issue and I believe it related to Microsoft no longer accepting simple verification when someone tries to long in. This also includes the actual Exchange site for each account. Can someone verify this? I have multiple business accounts through GoDaddy and I can no longer log into any Exchange mail account. It's my understanding that Microsoft no longer supports Apple Mail? (Version 15.0). If not, remove and re-add it as an Exchange account. Then remove and re-add the mail account, not with basic auth, and test again. Then update to macOS 12.6.6 or macOS 13.4. (And you might need specialized help with your mail and with your IT more generally here, as this isn’t a configuration sequence or a mail server I have a way to test.) Okay, it appears that Microsoft is discontinuing support for basic auth with Microsoft 365 services starting sometime around June 6th 2023. Or, google, 'Kofster Consummate Technologies' and I can try to help you with your issue remotely.□□□□□ Please contact your IT department to help with the move so you don't loose earlier emails. They even have a one month free option you can try. But definitively, if you are on macOS Mojave, 10.14.6, and your GoDaddy exchange account with Microsoft 365 is not authenticating and not logging in and you don't want to use the web browser, consider using the email directly from Microsoft with the link I provided. Maybe by next week I will test it for you all and update you all on my findings. Please know that I cannot speak to exchange not working in Apple's Mail app in any macOS version older than macOS Mojave 10.14.6. If you go the route, you won't have to worry about your exchange account not working with apple's Mail app. Chances are, depending on the size of your organisation or how many exchange accounts you use for your business, you will be better off with purchasing an exchange solution directly from Microsoft. My advice, visit and compare the prices there with what you are using from Godaddy's 365 offering. Godaddy customer service is clueless and incapable with dealing with the issue. The fields for me to enter my email address and password credentials were there and logged in promptly.Įven after sending Godaddy, emails with the relevant screenshots, and not escalating my issue to a technical department, I just got a 3rd party email client which supported the emails. When I logged in on the Mail app with it, it worked perfectly fine. However, I have a business email I subscribe to directly from Microsoft 365- one I did not purchase through Godaddy. This was just about a weekor two weeks ago. It was working fine up until either the second to last or last week in May. one of my clients is experiencing the issue right now with macOS Mojave, 10.14.6. The issue is not with exchange in Apple Mail.
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